FAQ

Your questions answered

We have listed a range of questions that could already provide you a simple answer.

If you have more detailed or an unlisted question, please send us a message or give us a call and we will be very happy to help you out.

Do you allow children?

We welcome children above 10 years old.

Do your rooms have the option to put in an extra bed

Unfortunately, our rooms do not have the space to put in an extra bed.
As for three guests, two separate rooms will be necessary.

When is breakfast served?

Breakfast is served from 7.30am to 10.30am

When is check-in and check-out?

Check-in is possible between 15h to 20h, Check out is possible until 12h.

Are pets allowed?

No pets are not allowed.

What about the payment conditions and cancellation?

Credit card is mandatory, cancellation policy is free of charge until 1 month before check-in.

What are the opening hours of our front office?

Our front office is open daily from 9am to 6pm.

Do you have a parking place at the hotel?

We have parking capacity for 25 cars, please make your reservation, this is free of charge.

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FAQ

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Estrela Serenity

RNET 9979 9980 9981 10162 10276 - RNAAT 295/2022